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Frequently Asked Questions

Agriculture

Does Würk support multilingual access for non‑English‑speaking workers?

Yes. Würk supports multilingual access to help non‑English‑speaking workers interact more easily with key workforce functions. The platform offers language options for core employee experiences (such as time tracking and employee self‑service) so workers can view and enter information in a language they’re more comfortable with.

Does Würk support workers in multiple states?

Yes! The platform allows employers to configure multiple work locations and tax jurisdictions so earnings, withholdings, and employer taxes are calculated accurately for each state. Würk also supports state‑specific requirements such as new‑hire reporting, wage and hour rules, and final pay obligations, with reporting available by state or rolled up across the organization.

How does Würk handle seasonal farm payroll?

Würk supports seasonal farm payroll by providing flexible payroll and workforce tools designed to handle fluctuating needs throughout the growing and harvest seasons. Employers can onboard and pay seasonal workers efficiently, manage variable schedules and hours, and support multiple pay types (such as hourly or piece‑rate) within the same payroll cycle. Würk helps ensure wages, taxes, and reporting are processed accurately as workforce size changes, while offering visibility into labor costs by role, field, or location. This allows businesses to scale their payroll operations up or down as needed while maintaining consistency, compliance, and clear payroll records during peak seasons.

How long does it take to get set up in Würk?

Würk’s setup timeline varies based on factors like payroll complexity, number of locations, and system setup. That said, most clients are onboarded in a few weeks, not months. Throughout the process, Würk’s implementation team works closely with clients to guide setup, answer questions, and ensure a smooth transition to the platform.

Which ag‑specific tax requirements does Würk support?

Würk supports several agriculture‑specific tax requirements by helping employers configure payroll in line with federal and state rules that commonly apply to agricultural operations. This includes support for FLSA  exemptions, such as overtime exemptions where applicable, handling seasonal and migrant worker payroll, and applying the correct withholding and reporting rules for farm labor. Würk also supports accurate tax calculations and filings based on work location, helps manage cash wages where permitted, and maintains clear payroll records to support compliance and audits. While employers remain responsible for determining which ag‑specific rules apply to their operation, Würk provides the payroll tools and structure needed to process payroll accurately and consistently.

How does Würk handle piecework and variable pay rates?

Würk handles piecework and variable pay rates by allowing employers to configure multiple pay types and rates for the same employee based on how work is performed. Piece‑rate earnings can be captured alongside hourly wages, and variable rates can be applied by role, job, department, production line, or location, even within the same pay period. As work is recorded, earnings are calculated accurately and flow through payroll for proper calculation, tax withholding, and reporting. This flexibility helps organizations compensate workers fairly while maintaining consistent, compliant, and audit‑ready payroll records.

Manufacturing

How does Würk help me handle labor shortages?

Labor shortages are an ongoing challenge in manufacturing, especially for skilled, hourly, and shift‑based roles. Würk streamlines recruiting and onboarding to find top talent and get new hires on the floor faster. Our intuitive scheduling tool, self‑service mobile app, and learning resources improve employee engagement and support long‑term retention!

Which parts of HR can Würk handle?

Würk supports the full employee lifecycle in one connected platform. That includes everything from hiring to retiring, payroll, time and attendance, compliance support, reporting dashboards, analytics, and workforce management. By bringing these functions together, HR and operations teams spend less time managing systems and more time supporting the workforce.

Does Würk have a mobile app?

Yes. Würk offers a mobile app designed for both employees and managers. Employees can view schedules, clock in and out, access pay stubs, and manage basic HR tasks from their mobile devices, while managers can stay connected to calendars, time data, and workforce insights, even when they’re not at a desk.

Does HR software need to be customized for manufacturing?

Manufacturing environments come with unique demands like complex schedules, overtime rules, safety training, and compliance requirements. HR software built for office‑only work often falls short on the production floor. Würk is designed to support these realities, helping manufacturers manage their workforce accurately and consistently across shifts, locations, and roles.

What can Würk automate for manufacturing HR?

Würk automates many of the most time‑consuming human resource tasks, including time tracking, payroll calculations, tax withholdings, onboarding workflows, and reporting. Automation reduces manual effort and errors, helps ensure employees are paid correctly, and gives HR and operations teams more confidence in their data.

Can Würk manage piece-rate pay in addition to hourly?

Yes, employers can compensate workers based on production output while still ensuring accurate payroll processing. The platform supports multiple pay types for a single employee, so piece‑rate earnings can be captured and paid in addition to hourly time worked within the same pay period.

How does Würk handle union payroll and CBA requirements?

Würk supports union payroll and collective bargaining agreement (CBA) requirements by allowing employers to configure payroll rules that align with negotiated union terms. This includes setting up CBA‑specific wage rates, job classifications, overtime rules, shift differentials, and union deductions, as well as managing employees who may fall under different agreements. As time and earnings are captured, pay is calculated according to the applicable CBA rules, with reporting and records available to support audits and compliance reviews.

Can Würk handle labor cost allocation by production line or facility?

Yes, by allowing employers to assign time and earnings to specific facilities, production lines, departments, or cost centers. As employees record time, hours, and wages can be attributed to the appropriate operational area, even when work spans multiple lines or facilities within the same pay period.

How does Würk support multi-state compliance for manufacturers with multiple plants?

Würk supports multi‑state compliance for manufacturers with multiple plants by helping centralize payroll and workforce management while applying the correct state and local rules at each location. The platform allows employers to configure plant‑specific locations, tax jurisdictions, and labor rules so wages, withholdings, and employer taxes are calculated based on where work is performed. Würk also supports tracking state‑specific requirements such as new‑hire reporting, wage and hour rules, and final pay obligations, with reporting that can be viewed by plant or rolled up across the organization. This approach helps multi‑plant manufacturers maintain compliance across state lines while keeping payroll operations consistent, accurate, and scalable as the business grows.

Hemp and CBD

How does Würk help hemp and CBD companies overcome the challenges of paying their employees?

You’re not a cannabis business, but being cannabis‑adjacent often means you’re treated like one. Many legal hemp and CBD companies still experience banking friction and payroll provider hesitation, labeled “high risk” despite operating fully within the law. That can make something as basic as paying your employees or running day‑to‑day operations more complicated than it should be. On top of that, your operations may span agriculture, manufacturing, lab environments, ecommerce, and fulfillment, each with its own wage rules, overtime requirements, and safety training obligations. And when you cross state lines, complexity grows exponentially. Würk was originally built for cannabis businesses, which means we understand exactly where hemp and CBD companies do (and don’t) fit. We know the scrutiny you face, and we’re built to support you through it.

How do you handle seasonal hires or high turnover?

Seasonal labor is common in hemp, especially during planting, harvest, and production spikes. Würk makes it easy to quickly onboard, pay, and offboard workers without disrupting payroll or compliance. Automated workflows and configurable pay rules reduce manual effort during peak seasons, and accurate records are maintained even after seasonal staff exit. When workers return, their information is already on file, making rehiring faster, smoother, and far less administrative work.

Can we control access by department?

Yes! Würk supports role‑based access so employees and managers only see what they need. Payroll, tax, and sensitive employee data can be limited to HR or finance, while supervisors manage time and schedules. This helps protect data, reduce errors, and maintain internal controls as teams grow.

What happens when regulations change?

Regulatory change is part of everyday life in the hemp and CBD industry. Würk is built with that in mind, supporting labor and payroll requirements at the federal, state, and local levels while automating tax updates and compliance rules where possible. Your records stay organized and audit‑ready, making inspections, certifications, or financial reviews easier to manage. Instead of relying on last‑minute fixes when rules change, your processes stay intact. With Würk, you’re using a system designed to handle that reality from day one, not retrofitting a platform that was never built for it.

Why choose Würk over a more general HR software provider?

Did you know the average cannabis company risks being dropped by a mainstream payroll provider more than twice over its lifetime? While CBD and hemp businesses aren’t cannabis, they’re often viewed through a similar risk lens by banks and payroll providers, which can lead to unexpected disruptions. We understand your industry and won’t walk away when things get complicated. That means a long‑term partner, not a temporary workaround.

Healthcare

How does healthcare HR software improve compliance?

Healthcare HR software centralizes credential records, tracks expiration dates, automates reminders for certifications and licensure, enforces policy acknowledgments, and provides audit-ready reports to help meet regulatory requirements like HIPAA and OSHA.

Can Würk track staff credentials and alert me when someone is up for renewal?

Yes! Our learning management systems track and store completion of required licenses and certifications. Get notifications for expiring certifications and securely store documents, training, and employee records in one place.

What is included in the Würk platform?

Würk is an all-in-one human capital management solution designed for the healthcare industry. It supports the full employee lifecycle, from hiring through retirement, bringing essential workforce tools into one place. We offer a broad range of benefits options while keeping administration manageable for HR teams and easy to navigate for employees and managers. With integrations made possible through a network of strategic partners and vendors, Würk adapts to support a wide range of HR needs without adding complexity.

How does Würk handle shift differentials for nurses and clinical staff?

Würk allows employers to configure pay rules based on specific shifts, schedules, or working conditions. Differential rates can be applied for evenings, nights, weekends, holidays, or other qualifying shifts, ensuring eligible hours are compensated accurately and consistently. As time is captured, the appropriate differential is automatically applied to those hours, helping organizations remain compliant with policy or contract requirements while providing clear visibility into earnings for both employees and payroll teams.

Does Würk support on-call and per diem pay structures?

Yes! Employers can configure specific pay rules for on‑call shifts, including flat rates, hourly premiums, or additional earnings when a worker is called in. Per diem employees can be set up with flexible schedules and pay types that reflect their as‑needed work arrangements. These earnings also flow through payroll seamlessly and accurately for wage calculation, tax withholding, and reporting.

Can Würk manage float staff who work across departments with different pay rates?

Yes, Würk manages float staff who work across multiple departments with different pay rates by allowing employers to assign pay based on where and how the work is performed. Employees can be associated with multiple departments, roles, or positions (each with its own wage rate), so when time is worked in different departments during the same pay period, those hours are paid at the correct rate. This gives healthcare and other multi‑department organizations the flexibility to staff dynamically while maintaining pay accuracy.

How does Würk handle ACA (Affordable Care Act) compliance and reporting?

The platform enables organizations to monitor employee hours, identify ACA eligibility for full‑time and variable‑hour employees, and apply measurement and stability periods as needed. Würk also supports the preparation of ACA reporting data for Forms 1094‑C and 1095‑C, helping ensure required information is captured accurately and consistently.

How does Würk support staffing ratio compliance for healthcare facilities?

Yes! Würk provides clear visibility into workforce data and labor allocation, helping organizations monitor staffing levels against internal policies and regulatory requirements. The platform allows employers to track hours worked, roles, departments, and locations in near-real-time, making it easier to understand who is working, where, and in what capacity. With data-driven reports and dashboards, organizations can monitor staffing coverage and identify potential gaps before they become issues.

Construction

How does Würk improve construction payroll accuracy?

Payroll in construction can easily become its own ongoing project. Crews work across different job sites, pay rates vary, and local labor rules add more layers of complexity. Würk takes the heavy lifting out of payroll by automating calculations and pay runs, helping make sure everyone gets paid correctly and on time.

What is workforce management software for construction companies?

Würk’s construction workforce management solution helps construction companies manage their workforce with real-time analytics, time-tracking, mobile access, geo-fenced punching, job costing, and compliance management. Our all-in-one system helps you operate efficiently, enhance safety, and reduce labor costs.

How can HCM software help construction teams hire and retain workers?

Finding skilled labor is half the battle; keeping them is the other. Würk’s human capital management software enhances all aspects of talent management by streamlining recruitment and onboarding, conducting performance reviews, and providing development programs. This means you can attract, retain, and develop skilled workers, ensuring workforce stability even in the most competitive industries!

Can Würk handle prevailing wage requirements for government projects?

Würk can support prevailing wage requirements for government‑funded projects by helping employers accurately track, calculate, and report wages in line with federal, state, and local rules. The platform allows prevailing wage rates to be configured by job classification and project, ensures the correct base wages and supplemental benefits are applied, and captures the payroll details needed for compliance. Würk also supports reporting and recordkeeping required for certified payroll, helping businesses meet Davis‑Bacon and state‑level prevailing wage obligations while maintaining clear, audit‑ready payroll data.

How does Würk manage union payroll and collective bargaining agreements (CBAs)?

Würk supports union payroll and collective bargaining agreements (CBAs) by helping employers configure and manage pay rules that align with union requirements while keeping payroll accurate and compliant. The platform can accommodate CBA‑specific wage rates, job classifications, overtime rules, shift differentials, and union deductions, as well as track multiple agreements across roles or projects. Würk also supports the reporting and recordkeeping needed for audits and compliance, helping ensure payroll is processed according to negotiated terms while maintaining clear visibility for both HR and finance teams.

Can workers clock in via mobile from job sites, and does it support geo-fencing?

Yes, Würk provides mobile time tracking for employees working across job sites, making it easy for workers to clock in and out from their phones. The platform also offers geo‑fencing capabilities, allowing employers to define approved job site locations and ensure punches are only submitted when employees are within those designated areas. This helps improve time accuracy, reduce time‑card issues, and give managers greater visibility into where and when work is being performed, especially useful for field‑based or multi‑location teams.

How does Würk handle job costing and labor allocation across multiple project sites?

Würk handles job costing and labor allocation across multiple project sites by allowing employers to assign time, wages, and labor expenses to specific jobs, projects, departments, or locations. As employees clock time (whether on site, across multiple sites, or within a single pay period) hours and/or earnings can be allocated to the appropriate cost codes or projects. This enables accurate tracking of labor costs at a granular level while still rolling data up for payroll processing.

How does Würk manage OSHA safety certification tracking?

Würk tracks and stores completion of any required safety certification and training, including OSHA! Employers can track certification types, issue and expiration dates, and employee compliance status, making it easier to ensure workers are properly qualified for their job roles. Get notifications for expiring certifications and securely store documents, training, and employee records in one centralized place.

Tax Information

How do I access my W2 as a terminated employee?

You will be receiving a printed copy of you W2 to the address you had on file in Wurk. All W2s will be postmarked and mailed by January 31st. If you would like to receive a digital version of your W2, please reach out to your company admin to unlock your account or provide a digital copy.

How do I review my employee W2s as an admin?

START HERE

1.  From the Main Menu, go to Team>HR > Forms > Government Forms > W2s.
Filter and adjust the report to show the data you need.

2.  Click the checkboxes next to the employees whose W2s you want to review

3.  Click DOWNLOAD.

4.  Choose the type of document you want and then click DOWNLOAD PDF. and choose where you want to save the files.

To print many employee W2s at once, select them using the checkboxes on the left and then click DOWNLOAD. Once you save them to your computer, you can print them.

How do I access my W2 as an active employee?

To access your forms, please follow the instructions below.

START HERE

1.  Start by navigating to your hamburger menu on the left side of your screen.

2. Under My Info Tab –> Click on My Pay

3. Click on Forms

4. Click on W2.
Note: For each year you worked for your current employer, you will see a row with your W2 information. These values are calculated based on your tax withholding, deductions, and pay over that year.

5.  Click the icon next to the year for which you need the W2 form to DOWNLOAD PDF and save the file to your computer or tablet. From there, you can print your W2 for your taxes, etc.

Casinos and Gaming

Can Würk track gaming license renewals and responsible gambling training?

Our learning management systems track and store completion of any required safety certification or training. Additionally, set up alerts for expiring certifications or licenses, and securely store records in one centralized place to keep you audit-ready year-round.

Is Würk scalable for multi-property casino groups?

We’re built to scale with multi-site management, integrated payroll, and consolidated HR reporting! Würk grows with your business, so you never outgrow the solution.

Does Würk support 24/7 shift scheduling for casinos?

Our smart scheduling tools are purpose‑built for 24/7 operations, helping you manage overtime, breaks, shift differentials, and full‑ and part‑time work schedules so you can optimize labor costs.

How does Würk help reduce turnover in the gaming industry?

Würk makes it easy to attract, screen, and onboard qualified candidates quickly, enhancing the hiring experience for both employers and employees. Keep your team engaged with robust benefit offerings and easy-to-use tools to support ongoing upskilling.

How does Würk manage payroll for tribal casinos vs. commercial casinos?

Würk supports payroll for both tribal casinos and commercial casinos by accommodating the distinct regulatory, tax, and reporting requirements that apply to each operating model. For tribal casinos, Würk can be configured to reflect tribal sovereignty considerations, including unique tax treatments, reporting structures, and employment rules where applicable, while still supporting compliant payroll processing and clear recordkeeping. For commercial casinos, Würk applies standard federal, state, and local payroll tax and labor requirements based on jurisdiction.

Does Würk integrate with gaming floor management or POS systems?

Würk does not currently offer direct integrations with gaming floor management or casino POS systems. However, the platform is designed to work alongside those systems by allowing labor and workforce data (such as hours, roles, departments, or locations) to be aligned with payroll for accurate pay processing and reporting. This enables casino operators to continue using their existing floor or POS technology while maintaining a centralized, compliant payroll and workforce management system. Würk also continuously evaluates and adds integrated partners, so additional integration options may become available in the future as client needs and technology evolve!

How does Würk handle background check requirements tied to gaming license applications?

Würk supports background check requirements tied to gaming license applications through its partnership with National Crime Search, enabling employers to initiate and manage background screening as part of the workforce process. This allows casino operators to track background check status, clearance, and documentation for employees who require licensing or regulatory approval.

How does Würk manage conflict-of-interest disclosures required by gaming commissions?

Würk provides tools that allow employers to collect, track, and document employee disclosures in a centralized system. Organizations can record required attestations, acknowledgments, and disclosure statuses tied to specific roles or licensing requirements, making it easier to confirm compliance during onboarding and throughout employment.

Beverage

How does Würk handle payroll for tipped employees in breweries, distilleries, or bars?

Würk’s payroll tracks reported tips, applying tip credits where allowed, and ensuring total pay meets minimum wage requirements, helping managers meet payroll needs and reduce errors for alcoholic service staff like bartenders and servers.

Can Würk manage seasonal staff during peak production or festival seasons?

Yes! Würk’s platform offers tools for rapid hiring, streamlined onboarding, and flexible scheduling to efficiently scale up or down during on- and off-peak seasons to save time and reduce administrative burden.

Does Würk track Responsible Server, OSHA, or alcohol safety certifications?

Our learning management systems track and store completion of any required safety certification and training. Get notifications for expiring certifications and securely store documents, training, and employee records in one centralized place.

Does Würk support compliance with TTB (Alcohol and Tobacco Tax and Trade Bureau) regulations?

Würk helps breweries stay compliant by tracking employee certifications, storing licensing requirements, and maintaining audit-ready records.

How does Würk keep liquor store owners compliant with local labor and licensing laws?

Our platform adheres to labor law requirements by optimizing scheduling, overtime, and mandated breaks. It also tracks licenses, renewals, and provides audit-ready records to simplify regulatory reporting. Additionally, small business owners who want more hands-on support can get expert guidance with our Managed Services!

How does Würk help reduce turnover in the alcohol industry?

Applicant tracking makes it easy to attract, screen, and onboard qualified candidates quickly, improving the hiring experience for both employers and employees. By reducing time-to-hire, you can focus on crafting great experiences for your customers instead!

Is Würk scalable for multi-location breweries, distilleries, or retail chains?

We’re built to scale with multi-site management, integrated payroll, and consolidated HR reporting! Würk grows with your business, so you never outgrow the solution.

How does Würk handle tip pooling and ensure compliance with FLSA tip pool rules?

Würk supports tip pooling while helping employers align with FLSA tip pool rules by providing structured payroll tools to accurately track, allocate, and report tipped wages. Employers can configure tip pools based on their specific policies (such as eligible roles, distribution methods, and pay periods) so tips are collected and distributed consistently. Würk ensures tipped earnings are properly included in payroll calculations for wages, taxes, and reporting, helping employers meet minimum wage requirements and maintain clear documentation.

Does Würk integrate with POS systems to sync tip data directly into payroll?

Würk does not currently integrate directly with POS systems to automatically sync tip data into payroll. However, tip information captured in a POS can be imported or aligned with payroll so cash and charged tips are recorded accurately for wage calculations, tax withholding, and reporting. This allows employers to continue using their existing POS systems while maintaining compliant, centralized payroll records. Würk also continuously evaluates and brings on integrated partners, so direct POS integrations may become available in the future as client needs and technology evolve!

How does Würk track ServSafe and alcohol service certifications?

Würk tracks and stores completion of any required safety certification and training, including ServSafe. Employers can track certification types, issue and expiration dates, and employee compliance status, making it easier to ensure workers are properly qualified for their job roles. Get notifications for expiring certifications and securely store documents, training, and employee records in one centralized place.

BenefitWürks

What is an EDI feed?
An EDI feed (Electronic Data Interchange) is an automated file that transfers employee benefit data from Würk to the carrier in the carrier’s required format.
Which carriers and payroll providers are supported?
All major insurance carriers, payroll providers, and benefits brokers—covering health plans, vision, dental, group insurance, life insurance, COBRA, retirement plans, FSAs, and more.
What do carriers need to set up an integration?
Carriers require an EDI contact, account structure, group/policy numbers, file specifications, and SFTP information
How does BenefitWürks minimize errors?
By eliminating manual file uploads, automating data flow, and syncing directly with carriers, BenefitWürks ensures accuracy, improves compliance, and reduces costly errors.

Employee Benefits

What is Cannabis Employee Benefits Software?
Cannabis employee benefits software helps cannabis businesses manage benefits administration, payroll processing, tax filing, and workforce compliance—all while automating HR tasks.
How does this software help manage payroll challenges in the cannabis industry?
Würk’s cannabis payroll solution simplifies payroll processing, compliance reporting, and payroll benefits management, addressing payroll challenges in the cannabis space.
Can this software integrate with my HR and payroll system?
Yes, Würk’s HR and payroll software integrates retirement packages, payroll services, and compliance tracking, creating a seamless software solution for the cannabis industry.
How does Würk ensure security compliance?
Our software follows best practices to protect employee information from a security compliance standpoint, helping cannabis companies earn the trust of employees and regulators.
Why choose Würk for cannabis workforce management?
Würk is the first and best cannabis HR solution designed to help businesses remain compliant, streamline HR processes, and save time. When it comes to payroll, compliance, and employee benefits, Würk provides the best practices for the cannabis industry.

Employee Onboarding

What is onboarding software?
Onboarding software automates the process of integrating new hires into a company by managing paperwork, training, compliance, and engagement, ensuring a structured and positive onboarding experience.
Can this software integrate with HR and payroll systems?
Yes, Würk’s onboarding software seamlessly connects with payroll, human resources, and compliance tools for a fully integrated employee experience.
Why choose Würk for employee onboarding?
Würk offers a fully automated, role-specific onboarding process designed to enhance engagement, ensure compliance, and simplify HR processes.

Hiring Software

What is cannabis recruiting software?
It’s a specialized tool designed to enhance the hiring process for companies in the cannabis industry. It offers features tailored to the unique regulatory and operational needs of cannabis businesses. Würk’s ATS helps with everything you need for onboarding and hiring. Easily post job openings, manage contender pipelines, and ensure compliance with industry regulations, like background checks and cannabis-specific qualifications.
How does this tool help my hiring team?

Our tool helps you find qualified applicants by connecting to popular employment websites like Indeed, making your job postings accessible to a wide audience. It also includes features like proactive candidate sourcing, flexible online application forms, and options for posting to internal and external job postings, ensuring you reach the right and top talent.

Job seekers get a satisfying experience as well, with easy-to-use features, feedback systems, and connected systems that make going from applicant to team member simple.

Why should I use Würk’s Applicant Tracking System (ATS)?
Würk’s recruitment software is designed to be an intuitive, industry-specific option that simplifies the employee sourcing and onboarding process for cannabis businesses. You can build and refine job profiles that align with your organization’s needs, making it easier to find the right candidates and guarantee a strong fit for each role.
How does Würk compare to other recruiting platforms?
Unlike general-purpose systems, Würk is built specifically for the cannabis industry, making it more attuned to the unique needs of cannabis employers. No need for integrations either! Everything is consolidated within our unified HCM platform, streamlining your candidate sourcing, employment, and HR processes in one place.

HR Management

What is Human Resources Management Software?
HR management software automates HR workflows, onboarding, compliance tracking, and employee data management to improve efficiency and ensure regulatory compliance.
How does Würk’s HR solution help cannabis businesses stay compliant?
Würk’s HR software ensures compliance with state and federal laws by automating OSHA tracking, incident reporting, and benefits administration.
Can this software integrate with payroll and workforce management systems?
Yes, Würk’s HR platform seamlessly integrates with payroll, benefits, and compliance tools, ensuring an all-in-one workforce management solution.
How does Würk improve employee engagement?
Our platform provides HR best practices like engagement surveys, performance tracking, and career development tools to enhance employee satisfaction.
Why choose Würk for cannabis HR management?
Würk is the leading HR and payroll solution compliance-heavy industries, providing automated compliance tracking, onboarding, and workforce management tools.
What is the cost of Würk's solutions and services?

To determine which of Würk’s many solutions and services are the best fit for your organization, please reach out to info@enjoywurk.com to speak to a member of our sales team! They will reach out ASAP to schedule a quick 15-minute chat.

How do I reset my employee password or unlock my account?

These instructions guide you in resetting an Employee password on systems upgraded to the latest Wurk release.

Some options shown in these instructions might not match your permissions and setup.

START HERE

1.  From the Main Menu, search for Reset and select Password Reset (or navigate to Team>HR>Employee Maintenance>Password Reset).

2.  Find and select your employee(s) using the search icon next to the Employee field, and when the popup window appears, search by Badge number, employee ID, First or Last Name, etc., then select the employee by clicking the checkbox next to the employee name and clicking APPLY.

If the employee was locked out, you will need to navigate to their employee profile.  You will need to uncheck the Locked check box and save their page in order to unlock the account.

3.  Click RESET PASSWORD. This will automatically reset the employee’s password and send an email to the employee with the new temporary password.

4.  If the employee is still having issues logging in, you may need to clear the employee’s virtual code settings.  You will do this by navigating to the employee’s profile and selecting the button to clear their virtual code settings.  This resets their log in verification to the current email address, phone number, and SSN.

Insights and Innovation

What is Würkforce Analytics?

Würkforce Analytics is a comprehensive data software designed to provide you and your team with data-driven insights to improve your business results and make the right decisions. From onboarding to PTO, our data can help.

How does Würkforce Analytics support HR professionals?

The platform provides enterprise HR and business intelligence tools that allow hr professionals to access critical data and insights, enabling them to take action and optimize workforce strategies effectively.

Is Würkforce Analytics suitable for small businesses?

Yes, the platform is designed to be scalable and can be beneficial for businesses of all sizes, providing essential features that help small businesses drive operational efficiency and improve outcomes.

How is Würk’s Compensation Benchmarking software different?

Our tool is designed specifically for cannabis companies, offering real-time data and analytics to help you assess, optimize, and compare your pay structures against market standards. You won’t find a more comprehensive salary database for the industry.

How does it improve my hiring processes?

By using reliable, up-to-date pay and benefits data, our tool helps you craft attractive, fair wage offers that appeal to high-quality candidates, improving your recruitment and retention efforts. Your business depends on it’s people, and using compensation intelligence ensures you can retain and engage top talent.

How do Würk integrations work?

Würk’s integrations allow businesses to seamlessly connect their HR, payroll, benefits, and workforce management solutions with our trusted third-party partners. Our API ensures real-time data syncing, while file and document transfers provide additional data-sharing options.

What is Würk’s API, and how does it benefit vendors?

Würk’s API allows vendors to push and pull data securely from our system. This enables real-time updates and ensures smooth synchronization of HR, payroll, and workforce data, reducing manual work and improving accuracy.

Can vendors upload and transfer documents through Würk’s system?

Yes! Würk enables file and document transfers, allowing vendors to securely exchange essential HR, payroll, and compliance-related files.

How can I integrate my software with Würk?

If you’re a vendor looking to integrate with Würk, simply contact our partnerships team to discuss API access and integration options. Our team will provide guidance on connecting your software to Würk’s platform.

What if my business needs a custom integration?

Würk offers flexible integration solutions. If your business requires a custom setup, our team can work with you to develop a tailored integration that meets your specific needs.

How do I get started with Würk integrations?

If you’re a business looking to optimize your HR tech stack or a vendor ready to integrate with Würk, contact us today to learn more about our solutions and partnership opportunities.

Insurance

What is Würk Insurance?
Würk Insurance connects cannabis businesses with trusted broker partners to provide tailored insurance solutions. From health and life insurance to liability insurance and retirement planning, we simplify coverage, compliance, and risk management—all in one platform.
How does Würk help me manage insurance?
We partner with leading insurance providers to offer flexible plan options, automated enrollment, and compliance management. With solutions like the Würk Captive and our MEP, you can reduce costs, improve claims transparency, and ensure your cannabis business insurance meets industry-specific needs.
How is this different from using a third-party insurance provider?
Traditional insurance setups can be disconnected, requiring manual updates. Würk integrates benefits and insurance with our Human Capital Management (HCM) system, ensuring streamlined coverage options, accurate payroll deductions, and seamless compliance reporting—all within the same platform.

Payroll and Compliance

What types of cannabis companies do you work with?
We are a one-stop shop for cannabis companies of any type or size! Whether you’re a dispensary, in packaging, distribution or any other aspect of the cannabis industry, we can help. Since 2015, Würk has developed proven processes and efficiencies through managing some of the most sophisticated enterprise accounts in this regulated space. This depth and breadth of expertise allows us to support businesses at every stage, from a nimble startup to a fully integrated, multi-state operator. Our mission is to help you navigate the ever-changing cannabis industry rules and regulations by offering reliable HR, payroll, and compliance services. With tailored solutions designed to be flexible, we make workforce management seamless for businesses of all sizes.
Should I outsource my payroll or use software?
Deciding whether to use payroll software or outsource with payroll services depends on factors like the size and complexity of your business. For cannabis businesses, managed payroll is often a popular choice. Our services provide tailored options designed to meet the unique regulatory and financial demands of the cannabis industry. We understand that there is no one-size-fits-all approach, and at Würk, we offer a range of customizable solutions to help you choose what works best for your business.
How does 280e affect my cannabis business?
The IRS 280E Tax Code is an antiquated code stating that ‘no deduction or credit shall be allowed in running a business that consists of trafficking a controlled substance.’ This unfairly penalizes cannabis businesses, preventing them from claiming standard tax deductions for business expenses, even when operating as state-legal entities. Fortunately, Würk can help track and optimize labor deductions, alleviating some of the burden. Our team of experts is ready to guide you through the ins and outs of cannabis-specific tax challenges. We also always strongly recommend working with certified cannabis law, tax, and accounting professionals to effectively manage 280E compliance.
Can I process payroll without a bank account?
Würk was specifically designed to meet the unique needs of the cannabis industry. Don’t currently have a banking solution? Don’t worry! Our platform simplifies financial tracking for companies without traditional banking support while ensuring compliance. By leveraging an automated system that minimizes human error, you can save time, reduce stress, and efficiently manage your operations even without a bank account. Our solution comes equipped with automated tax and payroll calculators to fit the needs of your business.
Why choose Würk as my payroll provider?
Your employees need to get paid on time. You need a partner with extensive knowledge to help you achieve that. Würk provides your business with an automated payroll solution, that easily syncs general ledger processing and electronically files federal, state, and local taxes. Our relationships with banks and financial institutions help deliver crucial payroll management services to all verticals, even those without access to these payroll management systems in the past. We are a full payroll tax, payroll, and wage garnishment solution friendly to the cannabis industry. With our comprehensive solutions, we can support your entire employee lifecycle, ensuring timely and accurate payment of wages and taxes. In addition to direct deposits, our solution encompasses employee forms, new hire reports, and worker’s compensation. We strive to be your perfect match!
What is METRC and why is it important?
METRC (Marijuana Enforcement Tracking Reporting Compliance) is a state-mandated tracking system that helps cannabis retailers maintain full compliance with regulatory standards. It provides visibility into the seed to sale process, ensuring that all cannabis products are tracked and reported accurately.
Can cannabis businesses customize their solution?
Yes, many of these platforms offer customization options to fit the specific needs of their business. This allows businesses to tailor their systems for better integration with existing processes and to address unique regulatory challenges.
What should I consider when choosing a compliance solution?
When vetting vendors, you should consider factors such as integration capabilities with METRC, user-friendliness, real-time analytics, and the ability to provide alerts for issues. These features are essential for maintaining compliance and optimizing operations.
How long does implementation take?

Implementation timelines vary based on factors like payroll complexity, number of locations, and system setup. That said, most clients are onboarded in a few weeks, not months. With Würk, you’re supported by a dedicated Project Manager, module‑specific subject matter experts, and data specialists who handle migration, configuration, and testing to ensure a smooth transition without disrupting payroll.

What states does Würk operate in?

Würk supports payroll and full tax services across all 50 states and Puerto Rico, covering more than 5,000 local tax jurisdictions nationwide!

How does Würk protect employee data?

Protecting employee data is a top priority at Würk. We leverage UKG’s world‑class cloud infrastructure and security framework, a global leader in HCM, to host our platform. We also partner with Arctic Wolf to provide 24/7 security monitoring, threat detection, and incident response. Together with encryption, role‑based access, and other enterprise‑level security controls, this ensures sensitive employee and payroll data stays protected. Finally, for cannabis companies specifically, Würk is the only SOC‑compliant Human Capital Management (HCM) provider built exclusively to support this industry.

How does Würk handle multi-EIN / common paymaster setups?

Würk supports multi‑EIN organizations and IRS‑compliant common paymaster arrangements by allowing multiple entities to operate within a single, centralized payroll platform while maintaining clear compliance boundaries. Each EIN is configured as its own legal employer for tax filing and reporting, but payroll can be managed holistically, making it easier for businesses with shared employees, parent‑subsidiary structures, or growing entity footprints. For common paymaster setups, Würk tracks employee wages across participating EINs and properly applies FICA caps at the employee level, helping prevent duplicate taxation and ensuring accurate Social Security and Medicare calculations.

Employees benefit from a streamlined experience with one consolidated record and correctly issued tax documents, while finance and HR teams retain full visibility through EIN‑level and consolidated reporting, clean general ledger mapping, and audit‑ready records.

How does Würk handle cash-based payroll?

Würk can support cash‑based payroll setups by configuring the client as unbanked within the system, allowing Würk to be used as a payroll calculator and reporting tool rather than a direct payment mechanism. Employers use the platform to calculate wages, taxes, and withholdings accurately, ensuring payroll records and reporting are correct and compliant. Employees are then paid directly in cash by the employer, and the employer remits payroll taxes to the appropriate tax agencies separately.

Is Würk a PEO or payroll processor?

Würk is a payroll processor, not a PEO. Clients remain the legal employer of record, maintaining full control over their workforce, benefits, and employment decisions. Würk provides the technology and expertise to manage payroll, HR, taxes, and compliance. Unlike a PEO, Würk does not co‑employ workers or take ownership of HR policies; instead, it partners with organizations as a payroll and workforce management provider, offering flexibility and control without the co‑employment model.

What's the difference between Managed Payroll and the self-service platform?

The primary difference is how hands-on you wish to be! With Managed Payroll Services, Würk’s payroll experts take on the heavy lifting, reducing the administrative burden of payroll processing, giving clients added peace of mind, and freeing up internal time. For businesses that may not have in-house payroll and HR teams or want to outsource, Managed Payroll Services is a great option.

The self‑service platform, on the other hand, gives clients full control to run payroll independently using Würk’s technology, with built‑in tools for calculations, compliance, and reporting. Clients manage their own payroll schedules and submissions, while still having access to Würk support as needed. This option works well for teams that prefer to run payroll in‑house.

Does Würk integrate with seed-to-sale / POS systems like Dutchie or METRC?

Würk does not currently integrate directly with seed‑to‑sale or POS systems like Dutchie or METRC. However, it can support payroll reporting needs alongside those systems by allowing employers to import or map labor data captured elsewhere into payroll. Time, wages, and job or department information can be aligned with payroll records to ensure employees are paid accurately and compliantly, even when sales, inventory, or production activity is managed in a separate system. This approach gives cannabis businesses flexibility to continue using their preferred seed‑to‑sale or POS tools while maintaining a compliant payroll system tailored to workforce and tax requirements. Würk also continuously evaluates and adds integrated partners, so additional integration options may become available in the future as client needs and technology evolve!

Managed Services

What is Managed Payroll Services?

Managed payroll refers to a comprehensive payroll service that takes the burden of payroll processing off the shoulders of businesses. It includes automating various payroll solutions to ensure that employees are paid accurately and on time while maintaining compliance with local, state, and federal law. Businesses, especially in specialized sectors like the cannabis industry, benefit from these tailored solutions that simplify the complexities of payroll and HR management.

What are the Benefits of Using Managed Payroll Solutions?

Utilizing a payroll provider has numerous advantages, including increased efficiency, reduced risk of errors, and enhanced compliance with tax regulations. By outsourcing payroll processing, businesses can focus on core operations while ensuring that their workforce management is handled by experts in the field. This is particularly important for highly-regualted industries like the hemp industry and the marijuana industry, where the regulatory landscape is constantly evolving.

Who Can Benefit from Managed Payroll Services?

Managed payroll services are beneficial for a wide range of businesses, particularly those in the heavily regulated industries. Whether you’re a small startup or a well-established business, these services help streamline payroll processing and ensure compliance with industry regulations. Additionally, companies that do not have a dedicated human resources team or the internal capacity to manage payroll effectively can greatly benefit from outsourcing this function.

What is Managed Human Resource Services?

Managed HR Services refers to the practice of outsourcing human resources functions to a specialized provider, allowing businesses to focus on their core operations while ensuring compliance and efficiency in HR processes. These are customized solutions that help your business run smoothly.

Why should cannabis businesses consider HR outsourcing?

HR outsourcing can help cannabis businesses streamline their operations, reduce administrative burdens, and ensure compliance with ever-changing regulations, ultimately improving employee satisfaction and productivity. Outsourcing HR helps you focus on the essential aspects of your business without getting bogged down in the details like rules and regulations, background screening, and employee handbooks.

What compliance issues should cannabis businesses be aware of in HR?

Cannabis businesses must navigate various compliance issues including payroll compliance, employment laws specific to the cannabis industry, and maintaining accurate records for the Bureau of Cannabis Control.

What services do you offer for dispensaries looking to improve their HR processes?

We offer a range of services for dispensaries, including payroll and HR management, employee training, compliance guidance, and personalized HR consulting to help optimize your cannabis human resources services. If you need something outside of our managed services, such as applicant tracking, timekeeping software, or employee benefits administration, check out our other software solutions.

What are Managed Tax Registration Services?

Managed tax registration services refer to a turnkey service where Würk’s team of tax experts register your business with state and local tax agencies, secure account numbers, set up TPA/provider access, and confirm activation so payroll taxes can be filed accurately and on time.

Businesses, especially in specialized sectors like the cannabis industry, benefit from these tailored solutions that simplify the complexities of multi-state and local tax registration.

Can my organization handle tax registrations ourselves?

Yes—you can opt to self-register. We’ll still share guidance on the data needed so filings aren’t delayed.

Who Can Benefit from Managed Tax Registration Services?

Managed tax registration services are beneficial for a wide range of businesses, particularly those in compliance-centric industries. Whether you’re a small startup entering a new local jurisdiction, or a well-established business entering new states, these services help streamline year end tax filings and ensure compliance.

Additionally, companies that do not have a dedicated tax team or those without the internal time/expertise to navigate complex agency requirements (especially states like California), can greatly benefit from outsourcing this function.

Retirement

What is an employer match?
An employer contribution is where the employer chooses to contribute additional funds to the employee’s retirement account based on the employee’s contributions. They can take various forms, such as dollar-for-dollar matches or partial matches, and they can be subject to vesting schedules, meaning employees may need to work for the company for a certain period before they fully own the matched funds.
What are the contribution limits?
The contribution limits to a plan are set by the Internal Revenue Code. For 2023, the limit for employee contributions is $22,500, with an additional catch-up contribution of $7,500 for individuals aged 50 and older. Employers may also contribute to the plan, but the total contributions must not exceed the annual limit.
What investment options are available?
Investment options within a plan typically include mutual funds, stocks, bonds, and other securities. The plan sponsor can work with a plan provider to design a diverse range of investment opportunities tailored to the needs of plan participants. You choose the plan features that work best for your employees’ retirement goals.

Workforce Management

What is workforce management software?
Workforce Management (WFM) software automates employee scheduling, time tracking, compliance monitoring, and labor cost analysis to improve operational efficiency and reduce regulatory risks.
How does Würk’s time and labor management solution help me stay compliant with local, state, and federal regulations?

Our system incorporates labor law compliance, ensuring adherence to cannabis industry regulations, break requirements, overtime laws and 280E tax guidelines.

Why choose Würk as my timekeeping and scheduling provider?

Würk is the only workforce management platform built specifically for highly regulated industries, offering seamless payroll integration and industry-leading security.

Schedule a test drive of our powerful Würk solution!

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